RFC 423 UNKNOWN ARPANET · CONTACTS

UCLA Campus Computing Network Liaison Staff for ARPANET

A December 1972 who-to-call list for UCLA Campus Computing Network staff serving ARPANET users.

On rfc-editor.org ↗
PUBLISHED
December 1972
AUTHORS
B. Noble
STREAM
Legacy
BUILDS ON
RFC 389 — UCLA Campus Computing Network Liaison Staff for ARPA Network
CONTACTS LISTED
6
DOI
10.17487/RFC0423

RFC text

Contents
Original text · RFC Editor View on rfc-editor.org ↗
Network Working Group                                  Barbara B. Noble
Request for Comments #423                              UCLA-CCN
NIC #13008                                             December 12, 1972
Category:                                              BBN:hzt
Updates: RFC #389
_____________________________________________________________________________

To:        ARPA NETWORK USERS
TOPIC:     UCLA CAMPUS COMPUTING NETWORK LIAISON STAFF FOR ARPA NETWORK

The ARPA Network contacts at CCN are:
------------------------------------

1. Initial Contact - User Relations         Bob Bell         (213) 825-7548

2. ARPA Liaison - User Services             Barbara Noble    (213) 825-7438
                                                                   825-7548

3. Network Technical Liaison                Robert Braden    (213) 825-7518

4. Operations Manager                       William Tippit   (213) 825-7546

5. Operations                                                (213) 825-7554

6. Consulting                                                (213) 825-7452

Please make initial contact with CCN through these representatives:

   A. Administrative Matters and General Facility Orientation:
      -------------------------------------------------------
           Bob Bell, Head - User Relations  (213) 825-7548
      Bob or Doug Cummings handles administrative matters, such as:
           charge number applications and funding, and will discuss
           your application and the facilities and services available
           at CCN.

   B. Network Technical Matters:
      -------------------------
      Robert Braden, Manager of Programming  (213) 825-7518
      Bob handles problems with Network protocol and Network hardware.

When you are using CCN facilities:

   A. _Programming_problems_ (JCL, compilers, documentation) and any other
      problems you may have related to any aspect of using CCN;
      Barbara Noble  (213) 825-7438 or 825-7548, or call a consultant:
      Consulting  (213) 825-7452
      Jim Adams, Head, User Services  (213) 825-7529
      Barbara is the focal point for all of your problems as soon as you
      begin using our system.  She will attempt to solve your programming
      problems and to expedite any other matters involving your use of CCN.

   B. _Operations_:  Schedules, special handling, etc.
      Operations                              (213) 825-7554
      William Tippit, Operations Manager      (213) 825-7546


       [ This RFC was put into machine readable form for entry ]
       [ into the online RFC archives by BBN Corp. under the   ]
       [ direction of Alex McKenzie.                      1/97 ]

AI ELI5

On this page
PROBLEMARPANET users of the UCLA Campus Computing Network (CCN) needed to know whom to contact for which kind of problem.
MECHANISMThe RFC lists six CCN contacts and then explains which person to call first and which to call once you are using CCN facilities.
STATUS THENIt updates the earlier list in RFC 389 and shows the staff as of 12 December 1972.

§1CCN Contacts

Barbara B. Noble of UCLA-CCN wrote this on December 12, 1972, addressed to ARPA Network users. It updates RFC 389.

Six numbered contacts are given: initial contact (User Relations, Bob Bell), ARPA liaison (Barbara Noble), network technical liaison (Robert Braden), operations manager (William Tippit), operations, and consulting.

The sheet names six people or desks at the computer center and how to phone them.

§2Whom to Contact First

For administrative matters and general facility orientation, contact Bob Bell, Head of User Relations. He or Doug Cummings handles things such as charge number applications and funding, and will discuss the facilities and services at CCN.

For network technical matters, contact Robert Braden, Manager of Programming, who handles problems with Network protocol and Network hardware.

New users call the front desk person first. Questions about the network itself go to the technical manager.

§3Once You Are Using CCN

For programming problems (JCL, compilers, documentation) and any other problem with using CCN, Barbara Noble is the focal point. She will try to solve programming problems and speed up other matters. A consultant or the Head of User Services can also be called.

For operations questions such as schedules and special handling, contact Operations or the Operations Manager.

After you start, one person is your main helper for problems, and a different desk handles schedules and special requests.

§4References