NCC Update: ARPA Network Control Center
Announcement that the ARPANET Network Control Center is now staffed 24/7 with a new phone number.
Alter, R., "ARPA Network Control Center", RFC 356, DOI 10.17487/RFC0356, June 1972, <https://www.rfc-editor.org/info/rfc356>.
@misc{rfc356,
series = {Request for Comments},
number = 356,
howpublished = {RFC 356},
publisher = {RFC Editor},
doi = {10.17487/RFC0356},
url = {https://www.rfc-editor.org/info/rfc356},
author = {R. Alter},
title = {{ARPA Network Control Center}},
pagetotal = 1,
year = 1972,
month = jun,
} RFC text
Contents
Network Working Group R. Alter
Request for Comments # 356 Bolt Beranek and Newman Inc.
NIC # 10598 June 21, 1972
Categories:
Updates:
Obsoletes:
ARPA NETWORK CONTROL CENTER
1. Schedule
--------
The NCC operations staff has recently been augmented so that the NCC
is now manned 24 hours per day, 7 days per week. Please be sure to
contact the NCC in case of any IMP/TIP or Network problems, at any
time of the day or night.
2. NCC Phone Number
----------------
In the past we have been informed that persons trying to reach the NCC
have occasionally received busy signals. In an effort to change that,
we have installed a new set of phone numbers for the NCC. The new
phone number for the Network Control Center is (617) 661-0100. Please
post this new phone number prominently near IMPs and inform all
concerned parties of this new phone number. (The old phone number
will also continue to operate, for a while.)
Hereafter, if you receive a busy signal (please distinguish from the
"fast busy signal", meaning "busy circuits"), then please persist, but
also please be sure to inform the operator when you do reach him of
the the fact that you received a busy signal.
3. Mail to the NCC should be addressed to:
--------------------------------------
ARPA Network Control Center
c/o Bolt Beranek and Newman Inc.
50 Moulton Street
Cambridge, Massachusetts 02138
cc: Honeywell Field Service Managers
R. Kerrian (Honeywell)
K. Stanley (Long Lines)
NCC contacts at sites not having Station Agents
[ This RFC was put into machine readable form for entry ]
[ into the online RFC archives by BBN Corp. under the ]
[ direction of Alex McKenzie. 1/97 ]
AI ELI5
On this page
§1Introduction
RFC 356 is a brief announcement from the ARPA Network Control Center at Bolt Beranek and Newman Inc. It informs the network community that the NCC has expanded its operational coverage and is now manned 24 hours a day, 7 days a week, so sites can report IMP and TIP problems at any time.
The network's help desk used to have limited hours. Now it is always open so people can get help any time, day or night.
§2The New Phone Number
The RFC announces a new phone number for the NCC: (617) 661-0100. It explains that the old number had been getting busy signals, which this change is meant to fix. Sites are asked to post the new number prominently near their IMPs and inform their staff.
The RFC notes that the old number will continue to work for a while, but the new number should be preferred. It also asks that if anyone does get a busy signal, they should keep trying but also inform the operator when they connect so the NCC can track the problem.
Here is the new number to call: (617) 661-0100. Write it down and put it where everyone can see it. If you get a busy signal, keep calling but tell the person who answers that you got a busy signal.
§3Contact and Coordination
The RFC gives the mailing address for written communications to the NCC in Cambridge, Massachusetts. It also lists parties to be notified of changes or emergencies, including field service managers and contacts at sites without station agents, reflecting the distributed nature of the early ARPANET and the importance of coordination.
If you need to write to the help desk instead of calling, you can mail them a letter. The RFC also lists all the important people who need to know about network problems.